BMC Remedy Service Management
Applications built on BMC Remedy
As a leading software vendor in the IT Service Management market, BMC Software provides a stable, mature and powerful solution with BMC Remedy. Connecting it with other IT Ops- and ticketing solutions can further improve service availability, combine processes to support cross-team communications, help analyze incident tickets and accelerate mean time to resolve.
The CLIP Integration Platform does exactly this – it provides a bi-directional channel between BMC Remedy and other management software to achieve a tight integration.
Create and Synchronize ServiceNow Incidents, Events and Security Incidents
CLIP integrates into apps on the salesforce.com platform, for instance BMC RemedyForce
Turn BMC Remedy incidents into Cherwell incidents and bi-directional synchronize them
Synchronize BMC Remedy incidents with Jira Tasks and Issues
MF Ops Bridge See example
Bi-directional synchronization of events & incidents with a Micro Focus Operations Bridge system
MF NNMi See example
Bi-directional synchronization of events & incidents with a Micro Focus NNMi system
Add QRadar as a data source for BMC Remedy to manually and automatically turn offenses into incidents
Integrate into all other tools by means of the CLIP SDK