Cherwell Service Management
Cherwell is recognized as one of the leaders in the ITSM areas handling incidents and changes like other market leaders in this discipline. With the growing installed base, the demand for integrations grows to connect software solutions of other vendors.
The CLIP Integration Platform assists Cherwell customers in their effort to integrateother business domains – events from ITOM or SOC tools are easily turned into Cherwell incidents and then kept in tight synchronization so all people involved in a business process working with different tools can be aligned.
Create and Synchronize ServiceNow Incidents, Events and Security Incidents
Integration into BMC Remedy ITSM Incident and Change Management, and homegrown applications
CLIP integrates into apps on the salesforce.com platform, for instance BMC RemedyForce
Synchronize Cherwell incidents with Jira Tasks and Issues
MF Ops Bridge See example
Bi-directional synchronization of events & incidents with a Micro Focus Operations Bridge system
Micro Focus NNMi
Bi-directional synchronization of events & incidents with a Micro Focus NNMi system
Add QRadar as a data source for Cherwell to manually and automatically turn offenses into incidents
Integrate into all other tools by means of the CLIP SDK