ServiceNow Event Management
ServiceNow Incident Management
any ServiceNow table
ServiceNow started out as a Cloud ITSM Tool – but does contain much more today like Event- and Security Management as well as custom applications created on the platform.
The AppLink CLIP Integration Platform connects ServiceNow to ITOM and SOC platforms of other software vendors to bring in events or offenses and synchronize it to provide a “closed loop incident process” (CLIP). Additionally, CLIP integrates ServiceNow with other ITSM solutions to ease collaboration of different organizational departments.
- BMC Remedy
Integration into BMC Remedy ITSM Incident and Change Management, and homegrown applications
CLIP integrates into apps on the salesforce.com platform, for instance BMC RemedyForce
Turn Events into Cherwell Incidents and bi-directional synchronize them
Synchronize Events and Incidents with Jira Tasks and Issues
MF Ops Bridge See example
Bi-directional synchronization of events & incidents with a Micro Focus Operations Bridge system
Micro Focus NNMi
Bi-directional synchronization of events & incidents with a Micro Focus NNMi system
Add QRadar as a data source for ServiceNow to manually and automatically turn offenses into events or incidents
Integrate into all other tools by means of the CLIP SDK