for ServiceNow

Integration Platform

  • ServiceNow Event Management

  • ServiceNow Incident Management

  • any ServiceNow table

ServiceNow started out as a Cloud ITSM Tool – but does contain much more today like Event- and Security Management as well as custom applications created on the platform.

The AppLink CLIP Integration Platform connects ServiceNow to ITOM and SOC platforms of other software vendors to bring in events or offenses and synchronize it to provide a “closed loop incident process” (CLIP). Additionally, CLIP integrates ServiceNow with other ITSM solutions to ease collaboration of different organizational departments.

ITSM Solutions

ITOM Solutions

  • MF Ops Bridge See example
    Bi-directional synchronization of events & incidents with a Micro Focus Operations Bridge system

  • Micro Focus NNMi
    Bi-directional synchronization of events & incidents with a Micro Focus NNMi system

SOC Tools

  • IBM QRadar
    Add QRadar as a data source for ServiceNow to manually and automatically turn offenses into events or incidents

Other

  • CLIP SDK
    Integrate into all other tools by means of the CLIP SDK